Terms and conditions of use
1 Terms and Conditions of Promotion
1.1 Free delivery for Jabodetabek (Jakarta, Bogor, Depok, Tangerang and Bekasi) area with minimum transaction of Rp. 1,000,000 in one order number, except for certain promotion, which shall be further provided in other terms and conditions.
1.2 Promotion shall be available for one transaction only with the same customer and destination address. Promotion shall not be available when purchase is made using the same customer and/or destination address but the order is segregated into more than 1 (one) transaction before the ordered item arrives in the shipment address.
1.3 SCANDIA.id shall reserve the right to cancel any transaction if voucher is not valid or considered to breach the applicable terms and conditions.
1.4 This Regulation may be amended at anytime without prior notice. Decision of SCANDIA.id is indisputable.
2 To redeem Voucher via Website
Visit https://SCANDIA.id and login at upper right corner.
Find furniture you will buy, click “Add To Cart”.
Click “Proceed to Checkout”.
At Shopping Cart Summary field, enter Voucher code then click “OK”.
Make payment accordingly.
3 Price and tax
Price shown in our website shall be VAT included.
Accordingly, you shall not be charged any extra payment. Price shall be listed in Indonesian Rupiah.
4 Delivery
4.1 We shall make delivery within maximum 5 working days.
4.2 Especially, if the shipment is delivered via SCANDIA fleet, our logistic team shall, on delivery day, contact you to make sure you are in place upon arrival of the shipment. If you are unexpectedly required to be in other place upon delivery of the shipment as promised, you shall be requested to immediately contact our customer service/sales for the purposes of rescheduling.
4.3 If you are not in place upon delivery which causes the delivery failed, we shall be waiting for your reconfirmation for rescheduling not later than 1 (one) week (including Saturday – Sunday and working days) of the delivery date.
4.4 We are at discretion to change the delivery schedule at anytime, depending on the availability or stock of the relevant product upon customer’s agreement.
Due to unforeseen factors regarding the situation, we were unable to determine the exact time of delivery. We hope your understanding on this matter.
Please note that some products require production time, therefore changes in delivery time may occur in certain production related situations.
Regarding changes in delivery time, the customer will be informed for approval in advance.
5 Assembly
5.1 Assembly shall take place at least H+1 from your receipt of the shipment.
5.2 Request for assembly shall be prior communicated with our sales/customer service via chat/email
5.3 We set assembly fee Rp 150,000 per order number.
5.4 SCANDIA.co.id team provides assembly in Jabodetabek (Jakarta, Bogor, Depok, Tangerang and Bekasi) , Bandung, and Makassar ( any assembly / installation out of areas mentioned previously, might occur additional Transportation dan Installation cost upon customer’s approval )
6 Product Pictures and Descriptions
We shall make best efforts to assure the product traded via website is similar with the pictures posted on the website.
However, color of the product you see on our website shall depend on the display of your gadget; thus, we do not guarantee the picture displayed on your gadget shall represent the product color 100% accurately.
7 Damage
If the product is found damaged, we shall coordinate with our Supplier to arrange the return of the product, subject to the following terms and conditions:
7.1 Make sure to check the product upon receipt before you sign the receipt.
7.2 If damage is found, please reject the product and make sure you inform our logistic partner immediately.
7.3 If damage is found following your receipt of the product and within maximum 30 days, take 1 picture of damaged area and 1 picture of entire product. Afterwards, please email our customer service at customercare@ot.id
8 Confidentiality
SCANDIA hereby will never release or provide Customer information to other parties.
9 Goods Return
Claim for return of goods available for 7 days after products received (in the case of the item received in a bad condition / damaged / defective / mistaken delivery).
For customers located outside the Jabodetabek area, customers are expected to send back products that have been received in a damaged / defective / wrong condition to the SCANDIA address listed, the shipping costs will be returned to the customer via the transfer process within 2 working days after the customer provides supporting data (data customer account details, proof of delivery and proof of payment). SCANDIA will send back the product according to customer orders.
10 Intellectual Property
All contents on our website are the property of SCANDIA.co.id and/or its licensor and copyrighted. You may not use our website contents without prior written consent of SCANDIA.co.id.
All copyrighted contents, including texts, graphic designs, icon buttons, pictures, photos, logos, titles of campaign, digital downloads and audio clips are the property of SCANDIA.co.id.
You may store, display and print the available contents only for your personal use. You shall not be allowed to manipulate, distribute, copy and reproduce such contents in any form.
Your printing, copy and reproduction of any part of our website shall constitute violation of these Terms and Conditions and, if this is the case, your right to use our website shall cease immediatel and you shall destroy or return such copied or reproduced items.
11 Website Links
You may create links to our website lawfully and not for the purposes of taking benefit or impairing our reputation.
12 Account Termination
At our discretion, account termination by us shall take immediate effect upon giving notice to you. We may terminate your use of our website and inactivate your username and password in our account. We may terminate your account upon for some reasons, including your violation of these Terms and Conditions. We may terminate your account unilaterally if you violate regulation of our website.
You may also terminate your account upon giving us notice via email at customercare@ot.id
For termination purposes, you and SCANDIA.co.id agree to waive provisions of Article 1266 of the Indonesian Civil Code in that termination requires no approval or award issued from the court or other competent authority within the Republic of Indonesia
13 Definitions and Interpretations
Reference of SCANDIA.co.id, "we", and "us" shall refer to PT Mitra Global Rite, a limited liability company duly organized and existing under the laws of Republic of Indonesia.
Reference of client shall refer to buyer or user of our website.
Reference of you shall refer to client, buyer and/or individuals using our website.
Intellectual Property or "Copyright" shall mean all patents, innovations, trademarks, domain names, right to interior design, registered design, product design, business names, right to reputation, and all proprietary rights.
Order shall mean your order of product via Platform in accordance with Sales Terms and Conditions.
Personal Data shall mean data, either valid or not, that may be used to identify, contact or search you. Personal Data may include name, email address, invoicing address, delivery address, phone number and credit card details. "Personal Data shall be interpreted to include any data you give to us during placement of Order.
Reference of username shall refer to login identification name that identifies Client having account with SCANDIA.co.id
Password shall mean valid password of the client having account SCANDIA.co.id which may be used with Username to access website SCANDIA.co.id.
14 Copyright
All pictures of furniture posted on website SCANDIA.co.id shall be copyrighted property of PT Mitra Global Ritel. Therefore, all third parties shall not collect/use/reproduce such pictures on SCANDIA.co.id.
Identified misuse by any third parties of pictures owned by PT Mitra Global Ritel shall be subject to sanction.
15 Notices
15.1 Notices from us: All notices or other communication given to you:
15.2 shall be communicated via printed or electronic media on a specified; or
15.3 sent via post or hand-delivered to your recent address, and considered to have been received by you on the delivery day or receipt day.
15.4 Notices from you: you may only give notices to us in writing and send it to our address or email address, and we consider that you have received the notices only on the receipt date. We shall make best effort to respond to any notices from you but cannot assure you that we always make response quickly and consistently at anytime.
15.5 Other means: Notwithstanding the provisions in Clause 15.1 and 15.2 above, we may at anytime choose other means or methods of giving notices (including without limitation email or other electronic communication) which shall be considered to have been received upon delivery of the same.
16 General
16.1 Unless provided otherwise in these Terms and Conditions of Usage, the clauses of these Terms and Conditions of Usage and our rights and remedies hereunder shall be cumulative and without prejudice to the rights or remedies we may have in law or equity, and nothing herein shall preclude or prevent our rights and remedies granted by law.
16.2 Our failure to require you to comply with these Terms and Conditions of Usage shall not operate as waiver to require compliance herewith, and such failure shall not affect our rights to require the compliance with these Terms and Conditions of Usage in the future. We shall be entitled to exercise out rights/remedies in any other condition where you violate these Terms and Conditions of Usage.
16.3 If any provision of these Terms and Conditions of Usage shall at anytime in the future is or becomes illegal, invalid or unenforceable in any respect, the legality, validity and enforceability of other provisions in these Terms and Conditions of Usage shall not be affected or prejudiced and shall continuous to be legal, valid and enforceable.
16.4 Any person or party which is not a party to these Terms and Conditions of Usage shall reserve no right under any law or jurisdiction to take benefit of these Terms and Conditions of Usage. To avoid doubt, nothing in this Clause shall affect the permitted rights to assign these Terms and Conditions of Usage.
16.5 Platform Usage and/or Services and Terms and Conditions of Usage shall be governed by and construed under the laws of the Republic of Indonesia and the parties have agreed to the exclusive jurisdiction of district court of West Jakarta.
16.6 We may seek or take legal remedy in good faith to deal with violation of or incompliance with the these Terms and Conditions of Usage as such that court order of interim retention or other injunctive relief shall be the only suitable or adequate remedies.
16.7 We may, upon notices via Platform or other means as we require (which may include e-mail notices), amend the provisions in these Terms and Conditions of Usage being effective on the date we specify through the abovementioned manner. If you use the Platform or Services after the specified date, you shall be considered to have accepted such amendment. Whether agreeing with or rejecting the amendment, you shall refrain from access or using the Platform and Services and terminate these Terms and Conditions of Usage. Our right of amendment as abovementioned may be exercised without consent of any person or entity which is not a party to these Terms and Conditions of Usage.
16.8 Any typing, administrative or other errors or negligence in the receipt of invoice or other documents caused by us shall be at our expense and to be rectified accordingly.
16.9 Payment made hereunder shall be in Indonesian Rupiah.
16.10 These Terms and Conditions of Usage shall constitute an entire agreement between You and us concerning subject matter thereof and supersede all previous understandings, communications and agreements concerning the subject matter thereof.
16.11 You acknowledge and agree that any records (including records of phone call concerning Services, if any) managed by us or our service provider relating to Platform or Services shall be binding and conclusive on you for all purposes and serve as evidence of any information and/or data sent between we and you. You agree that all of such records are accepted as evidence and that you shall not challenge or resist against the acceptance, reliability, accuracy or authenticity of the records upon reasons that such records in electronic form or output of the computer system.
16.12 We shall reserve the right to delegate or subcontract performance of our functions in relation with the Platform and/or Services and reserve the right to hire service provider, subcontract and/or agent as we think fit.
16.13 You shall not assign your rights and obligations under these Terms and Conditions of Usage without our prior written consent.
16.14 We shall not hold responsible for default, mistakes, disruption or delay in the performance of obligation and for any inaccuracy or discrepancy in the Platform and/or Services arising out, wholly or partly, directly or indirectly, of an event or failure attributable to Force Majeure.
17 Suggestions and Inquiries
If you have suggestions and inquiries about SCANDIA.id, please call our Customer Service at:
PT Mitra Global Ritel
Email: info@scandia.id
SCANDIA.id
Ruko Malibu blok I No.11
Jl City Resort Residence RT 007 RW 014
Cengkareng Timur, Cengkareng Jakarta Timur, DKI Jakarta
SCANDIA.id
Customer Service will be pleased to serve you on Monday-Friday: 08.00 - 17.00.
