Reservations can be made in several steps:

1. Select the items you want to order

2. Select 'Add to cart'

3. You can choose 2 options: continue shopping (to continue shopping) or proceed to checkout (to proceed to payment)

4. If you choose to continue shopping, repeat step 1 to add more items

5. If you choose proceed to checkout, you will be taken to the next page to process your payment

Payment steps :

1. Summary: View and reconfirm your order. You can use your voucher (if any) on this page

2. Sign In: Sign Up as a new member / Login as a member

3. Address: Enter your shipping address and Special Request (if any)

4. Shipping: Choose the shipping options for J&T, JNE, TIKI , SCANDIA Fleet or Others

* SCANDIA fleet can only be selected if transactions above Rp 1.000.000, - and within certain areas of Jakarta

** Please check the "Terms of service" column to continue the order process

5. Payment: Make sure all orders and details of your ordered items are correct. You can choose the payment method on this page

* Don't forget to include your reference number when making payments

Yes, you can place an order without having an account with several steps:

1. Select the items you want to order

2. Select 'Add to cart'

3. You can choose 2 options: continue shopping (to continue shopping) or proceed to checkout (to proceed to payment)

4. If you choose proceed to checkout, you will be taken to the next page to process your payment

5. After you check the details of your ordered items, you can fill in your shipping data in the "Instant Check Out" column

6. Then you just need to continue the order process as question number 1

We encourage you to create an account to get full information about your products, promotions, and order history.

You can check the status of your order after you have confirmed payment in the following way:

1. Click Check Shipping Receipt

2. Enter your order number in the AWB No. column.

3. Click 'Check' to proceed

4. Will I receive an order confirmation after completing the order?

Yes, you will immediately get a copy of your order information via the registered email

If you have confirmed the final order, you cannot change the payment method.

We encourage you to place a new order and send information about canceling your previous order.

We will immediately assist you to cancel the order.

You will receive your order estimated 3-5 days after the date of transaction ( for indent products may take longer est 14 working days )

On the Shipping page, you can check the product delivery time by clicking "See Shipping Time Estimate"

If there is a delivery error for your order, please immediately send information by clicking the following link: Contact Us

We will immediately assist you to carry out the verification and exchange process for the product you ordered

If the item you have received does not match the number of your order, please return the item to us

If the item that is lacking is a bonus / gift, we will immediately send the missing item to you

If what is incomplete is part of the product, we ask you to send the entire product back to us

In this case, to speed up the return process, please send the product in its original packaging along with all the accessories and proof of purchase

If there is a damage to your order, please immediately send information to Contact Us

We will immediately assist you to ship new items according to your order

When you click on an item photo, you will be taken on the next page which contains the item details and complete specifications

Vouchers can only be used when you are about to confirm an order

1. You are on the Summary page that contains the order details

2. Enter the voucher code in the 'voucher' column on the Summary page

3. The total of your order will be adjusted to the nominal voucher you entered

Example Screenshot of entering a voucher code

Attention! Vouchers can only be used for customers who already have an account and login at SCANDIA.co.id

Vouchers can only be used 1 (one) time for each transaction.

Vouchers can only be used 1 (one) time for each transaction.

Your voucher term printed on every voucher

You will no longer be able to use your voucher once you have passed your voucher validity period

If you have questions both criticism and suggestions for SCANDIA, you can send questions directly through our website by clicking the following link contact us.

Contact Us

Contact number : 081181109919

Senin-Jumat: 08.00 - 17.00 (Office Hours)

Email: info@scandia.id

We will help you immediately

You can visit our offline store in several places:

See location map

The shipping cost will depend on the tariff in each region along with the dimensions (volume) of your order

** You can see the shipping cost on the Shipping page

Shipping costs apply for permits and insurance for items that you have ordered

We will do the best service so that your ordered goods arrive safely to their destination

You can see the shipping cost on the Shipping page when confirming an order

At this time, you cannot schedule an order delivery because your order will be processed immediately after we confirm the order and we receive your payment

We can send your order to all parts of Indonesia through JNE

Specifically for Jakarta area shipments, we will serve with SCANDIA shipment fleet with the following terms & conditions:

Free Jakarta delivery area + installation

a. Minimum purchase of Rp.1.000.000

b. Delivery

Maximum H + 3 from invoice date

c. Installation

Maximum H + 1 after the item is received (after confirmed)

You cannot take my order at the SCANDIA office

We strongly encourage you to continue to order via the SCANDIA website or directly to our offline store

At this time, SCANDIA has not been able to do international shipping

You can directly send your request to Contact Us

Yes, we will provide special installation requests for furniture products, in the Greater Jakarta area with a minimum purchase of Rp. 3.500.000

You can contact SCANDIA customer service at: 081181109919

For now, SCANDIA serves several payment methods

1. Bank Transfer

2. Credit/Debet card

3. Installment without credit card

4. E-wallet

5. Virtual account

For now, SCANDIA accepts credit card payments with a minimum transaction of Rp 100,000

Credit cards that can be used are:

VISA/Mastercard

We strongly encourage you to make credit card payments that match the customer's name

This is done to avoid misuse of credit cards

BCA Account number : 2882507735 an PT Mitra Global Ritel

Yes, You can pay through installement with or without credit card

1. What products are included in the SCANDIA installment program?

You can use the installment program on every item you order , terms & conditions apply

2. How can I join the SCANDIA installment program?

Hope you ensure that your credit card is included in the SCANDIA installment program list and is still active

3. Can the payment be made by cash / transfer?

At this time, we do not provide installment payment services by cash / transfer

4. How long is the installment period available?

We provide a 0% installment program for 3 (three) months and 6 (six) months

We will send payment status information to your account if your payment has been successful and we have received

The refund process can take est 2-3 working days

You can make payments via transfer within 2 (two) working days. If it exceeds this time period, your order is automatically canceled

You can try alternatives by clicking the "Forgot Your Password" link to get a new password for your email

We will immediately send your new password via email

You can also directly change the password that we provided. How to change the password will be available via the email that we will send

If you want to change the information on your account, you can do the following:

1. Please login first

2. Click the top right that says "My Account"

3. Click "My Personal Information" and make changes to the page